Frequently Asked Questions
Everything you need to know about Saalt's premium fashion and service.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our online returns portal to generate a prepaid shipping label and initiate your exchange or refund.
How can I ensure I select the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Saalt, we prioritize ethical production. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I modify my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only make changes within 60 minutes of purchase. Please contact our support team immediately for assistance.